Terms of Service
Last Updated: October 1, 2026
Welcome to ComplyToolKit.
These Terms of Service explain the rules that apply when you use our website or purchase our digital products.
By accessing our website or purchasing a product from ComplyToolKit, you agree to these Terms of Service.
If you do not agree with these terms, please do not use our website or purchase our products.
About ComplyToolKit
ComplyToolKit provides digital ISO documentation templates, toolkits, checklists, and related resources.
Our products are designed to provide organizations with practical starting points for creating and organizing their documentation.
Digital Products
All products sold through ComplyToolKit are digital products unless clearly stated otherwise.
No physical product will be shipped.
After a successful purchase, customers may receive access to their purchased files through the website, email, customer account, or another delivery method provided at checkout.
Product Use
Our templates are provided as a starting point for your organization’s documentation.
You are responsible for:
- Reviewing the templates
- Customizing them for your organization
- Making sure the information is accurate
- Making sure the documents fit your processes
- Implementing the relevant procedures
- Keeping records and evidence where required
- Meeting applicable legal, regulatory, contractual, and standard requirements
You should not use a template without reviewing whether it is suitable for your organization.
No Certification Guarantee
Purchasing or using a ComplyToolKit product does not guarantee ISO certification, successful completion of an audit, or compliance with any particular standard.
Templates are only one part of implementing an effective management system.
Your organization remains responsible for understanding and meeting the applicable requirements of the relevant ISO standard and for implementing appropriate processes and controls.
No Professional or Legal Advice
The information and templates provided by ComplyToolKit are general resources.
They are not a substitute for legal, regulatory, information security, AI governance, compliance, auditing, or other professional advice.
You should seek appropriate professional advice where necessary.
License and Permitted Use
Unless a different license is clearly stated on the product page or supplied with the product, your purchase gives you a limited, non-exclusive right to use and customize the purchased templates for your own organization’s internal business purposes.
You may:
- Download the purchased files
- Edit the templates
- Add your company information
- Add your logo and branding
- Customize the documents for your organization
- Use the customized documents within your organization
Prohibited Use
Unless we give you written permission, you may not:
- Resell the original templates
- Share the original files publicly
- Upload the templates to a public website
- Give the templates away as free downloads
- Redistribute the templates to third parties
- Sell the templates as part of another product
- Claim that you created the original templates
- Use our templates to create a competing template library or product
If you are a consultant and want to use our templates for multiple clients, please contact us before purchasing or contact us to discuss an appropriate license.
Intellectual Property
The ComplyToolKit website, original content, product templates, graphics, branding, logos, and other materials are protected by applicable intellectual property laws.
Purchasing a product does not transfer ownership of ComplyToolKit’s original intellectual property to the customer.
You receive the usage rights described in these Terms or in the specific license provided with your product.
Accounts
Some features of the website may require you to create an account.
You are responsible for:
- Providing accurate information
- Keeping your account information up to date
- Protecting your login details
- Keeping your password confidential
- Not allowing unauthorized people to use your account
Please contact us if you believe your account has been accessed without permission.
Orders and Payments
When you place an order, you agree to provide accurate billing and contact information.
We reserve the right to refuse or cancel an order where there is a reasonable basis to do so, including suspected fraud, unauthorized use, pricing errors, or other issues.
Payment must be successfully completed before digital products are provided, unless otherwise agreed.
Pricing
Product prices are displayed on the website at the time of purchase.
We may change prices, promotions, discounts, or product availability at any time.
A price change will not normally affect an order that has already been successfully completed.
Refunds
Because our products are digital downloads, purchases are generally non-refundable once the product has been accessed or downloaded.
Please review our Refund Policy for details about situations where a refund or other solution may be available.
Product Updates
We may update, improve, replace, or discontinue products from time to time.
Unless specifically stated on the product page, purchasing a product does not guarantee access to all future versions or updates.
Website Availability
We aim to keep ComplyToolKit available and functioning properly, but we cannot guarantee that the website will always be available without interruption.
Temporary interruptions may occur because of:
- Maintenance
- Updates
- Hosting problems
- Technical issues
- Security issues
- Third-party service interruptions
- Events outside our reasonable control
Third-Party Services
Our website may use third-party services for payment processing, hosting, analytics, email, security, downloads, or other functions.
Your use of those services may also be subject to the third party’s own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, ComplyToolKit will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or products.
Our templates are provided as general documentation resources, and you are responsible for determining whether they are appropriate for your organization.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.
Indemnification
To the extent permitted by applicable law, you agree to take responsibility for claims, losses, or expenses arising from your misuse of our products, violation of these Terms, or unauthorized distribution of our materials.
Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we will update the “Last Updated” date on this page.
Your continued use of the website after changes are posted means that you accept the updated Terms, subject to applicable law.
Governing Law
These Terms will be governed by the applicable laws specified by ComplyToolKit or its business entity, subject to any mandatory consumer protection or other laws that apply to you.
If your business has a specific jurisdiction and legal entity, this section should be updated to identify it correctly before publication.
Contact Us
If you have questions about these Terms of Service, please contact:
ComplyToolKit
Email: support@complytoolkit.com